Staff were carefully selected for their football knowledge, personality, and hospitality skills, ensuring they could connect authentically with players and fans alike. At the training camp, team members made sure each player was properly fitted with the right boots and gear, contributing to a smooth and professional environment. On matchday in Manchester, a separate team focused on fan engagement, creating memorable interactions that matched the excitement on the pitch. The result was glowing feedback for our staff’s professionalism, energy, and the added value they brought to the overall experience.