Beauty

  • Germany

Kiehl’s – Hydration Bar

Driving Product Discovery for Kiehl’s Across Berlin and Munich

Engaging shoppers with skincare expertise and standout in-store experiences

What We Did

Elevate Global partnered with Kiehl’s to promote their hero products — the Ultra Facial Cream and Ultra Body Cream — through a series of in-store activations across popular malls and shopping centres in Berlin and Munich. The objective was to boost awareness, educate consumers, and drive trial through engaging, informative interactions.

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How We Did It

Our trained Brand Ambassadors were selected for their skincare knowledge, customer service skills, and ability to create a warm, welcoming in-store atmosphere. They were responsible for introducing Kiehl’s top-selling skincare products to customers, offering hands-on product demonstrations, distributing samples, and engaging customers through approachable, expert-led conversations. By combining product education with friendly interaction, we helped Kiehl’s connect with new customers and drive interest in their most iconic skincare lines.

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