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Elevate have been Selfridges global staffing partner since 2014

Elevate worked with Selfridges to build a pool of trained experts to act as client facing, high end concierge, with customer service at the heart of their responsibilities.

Results

80 Staff

Recruited over a 2 year period

Contract Extension

Due to it’s success, Selfridges extended their contract with Elevate

Trusted Partner

Elevate are a trusted supplier of Selfridges

What We Did

Selfridges wanted a team to be on hand to support loyal customers with explanations of where their desired brand / section was now based. The position evolved over time, with the hosts becoming a more consistent resource to support full time personnel. They knew they could trust Elevate to supply the right people.

How We Did It

Selfridges have high standards and expectations on who should be representing them on their shop floor. There is a 2-x day accreditation process, which only happens post a successful candidate being agreed via a detailed recruitment and profiling process. We sourced, maintained, trained and up-skilled over 60 x staff who became the Selfridges ‘pool’ of staff.