Introducing #ElevatingPeople: Our Brand Ambassador Training

News & Views

  • Elevate Staffing
  • 13 March 2023
  • 3 Min Read

Our people are our greatest asset, and our success depends on attracting and retaining the best in the market.  We are committed to nurturing our talent by moving beyond simplistic skills development, instead opting for a holistic personal development approach. Our approach allows us to engage authentically, drive innovation and initiative, evolve our insight and cross- cultural intelligence, create distinction and guarantee Elevate’s sustainable evolution. 

In response to the impacts of the pandemic on our event staff, we launched #ElevatingPeople, our training course for employees. We surveyed 60,000 of our Brand Ambassadors across the globe to understand how Elevate could support them during the crisis. Self-improvement was at the top of the list.  We are now propelling #ElevatingPeople further. Working with industry experts we have created bespoke training to support our purpose commitments, identifying four areas that matter the most to our people: sustainability and diversity, equity, and inclusion and also featuring our code of conduct.

Our specialised training is designed to set our field staff up for success. By completing it, it shows their commitment to a more sustainable and inclusive world. It also enhances their profile for future job opportunities with us as clients are looking for fully training staff.

How is the training structured?

Hosting on Typeform: The training is made available on Typeform, which conveniently doesn’t require users to create an account or sign in. This can significantly lower barriers to entry, making it more accessible for field staff.

Video and Quiz Format: Participants are expected to watch a 15-minute instructional video as part of the training. Following the video, they take a 5 minute quiz to assess their understanding of the material covered.

Interactive Learning Through Quiz: One of the key features of the quiz on Typeform is its interactive feedback mechanism. If a participant answers a question incorrectly, they are immediately informed of their mistake. The quiz then redirects them to the previous question, allowing another attempt at answering correctly. This process helps in reinforcing the correct information by ensuring learners understand their mistakes before moving forward. It allows them to quickly correct misunderstandings and reinforces the correct information. They can attempt as many times in answered incorrectly.

Requirement for Completion: To successfully complete the training, participants must achieve a 100% pass rate on the quiz. This stringent requirement ensures that field staff fully understand the training material, as they must correctly answer all questions.

How can I access the training?

Once you’re scheduled for a shift, you will start receiving daily emails if you haven’t completed the required training. This ensures regular reminders and encourages prompt completion of the training to meet job requirements. Emails are sent via training@weareelevate.global

How long does the training take?

The full training takes between 15-20 minutes and you only need to do it once.

Who do I speak to if I’ve got a problem with accessing the course?

 If you are experiencing any problems with accessing the courses, please email training@weareelevate.global and a global member of the team will be in touch. 

What if I’ve already completed this course? / I’ve already completed the course on PageTiger

This is a completely new course to the version on PageTiger. If you have completed the module on Typeform and are still receiving the emails, contact training@weareelevate.global with your name and email as registered on our database. A member of the Operations team will look into this for you.

  • Elevate Global